Recent Why SERVPRO Posts

Mold Damage in your Henderson Home

8/21/2023 (Permalink)

Mold is a type of fungus that grows in warm and moist environments, such as basements, bathrooms, and kitchens, and occurs after water damage. When cleaning up mold, it is vital to hire a professional. SERVPRO® of Henderson, Webster, Union, McLean, & Crittenden Counties is here to help and trained to properly evaluate and clean mold damage.

Why does SERVPRO® of Henderson, Webster, Union, McLean, & Crittenden Counties require mold testing before cleanup?  

Mold can come in all shapes and sizes. Therefore, it is crucial to know the types of mold to clean it up properly.

When dealing with mold damage, there are several steps to take that a professional cleanup company will do. Some of those steps include;

Assessment: Before attempting to clean up mold, it's essential to assess the extent of damage and the type of mold present. Our team can conduct an inspection with testing and provide an estimate for cleanup services.

Containment: To prevent the spread of mold, it is essential to contain the affected area. This may involve closing doors and windows, setting up plastic sheeting, or using specialized equipment like negative air machines.

Removal: Mold removal involves cleaning up mold-infested materials and surfaces. Depending on the type and extent of mold, this may involve using specialized cleaners and tools.

Disposal: Mold-infested materials, such as drywall, carpets, and insulation, must be disposed of safely and according to local regulations.

Prevention: Once the mold is removed, it is essential to take steps to prevent mold from returning. This may involve fixing leaks, increasing ventilation, and reducing indoor humidity levels.

In conclusion, knowing the type of mold present is crucial to proper cleanup. It is vital to have a professional cleanup company to test and clean up mold damage in your home or business. 

How does SERVPRO® of Henderson, Webster, Union, McLean & Crittenden Counties clean up a water damage?

8/18/2023 (Permalink)

Water Damage basement This photo illustrates the in-between process between water damage restoration and construction after water damage has occurred in your home.

Why trust SERVPRO® of Henderson, Webster, Union, Mclean, & Crittenden Counties with your water damage? 

We are a leading company that specializes in water damage restoration. There are several benefits to using us for water damage restoration.

Firstly, our professionals specialize in water removal, water damage cleanup and then provide water damage restoration to your residence. We have the expertise and equipment to quickly restore your property to its pre-water damage condition. We use a scientific approach to water removal and water cleanup that emphasizes monitoring and documenting the drying process from beginning to end. 

Moreover, our employees are responsive to service requests and provide thorough and professional restoration and cleanup services at a competitive rate

When cleaning a flooded basement, SERVPRO® of Henderson, Webster, Union, McLean, & Crittenden Counties follows a systematic process to ensure thorough restoration. We use safety measures, water extraction, moisture detection, drying, dehumidification, cleaning/ sanitizing, and repairs and reconstruction.

*It's important to note that the specific cleaning methods and equipment used may vary depending on the severity of the water damage and the unique circumstances of each situation.

Dry Ice Blasting

8/17/2022 (Permalink)

man in tyvek Ice Blasting at a job in Somerset.

When fire damage happens to your home the soot and smoke damage can leave your home with charred debris. The best way to combat that charred soot is through dry ice blasting. Dry ice blasting helps restore your home. 

Dry ice blasting has become the preferred method to remove smoke soot, vaporized synthetic resins, and char. Dry ice blasting can reduce or eliminate the musty burnt smell that results from fire, smoke, and water damage.

Fire damage is always hard to get through when it happens to your home. Let the professionals at SERVPRO® of Henderson, Webster, Union, McLean, & Crittenden Counties help restore your home. Our customer's home in the photo to the right had fire damage in their basement. Our team was able to dry ice blasts to help restore wood beans, a stone fireplace, and more.

Content Restoration: Here to Help

8/17/2022 (Permalink)

Fire Damage can create several disruptions in your home. One of those is your beloved home contents. Anything from children's toys, to shoes, or something more sentimental. No matter what it may be, we want to help restore your beloved items back to "Like it never even happened." Here are a few ways we can help: 

  • Dry Cleaning -used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning -An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can not withstand wet cleaning.
  • Foam Cleaning -used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning -Involves agitation of the surface being cleaned.
  • Immersion Cleaning -Contents are dipped into a bath of the cleaning product.

Lightning Damage: The New Storm

7/28/2022 (Permalink)

Have you ever wondered what could happen when lightning strikes your home? 

Firstly, did you know that lightning is more likely to strike your home if it was built on a waterway? Lightning is attracted to water. We recently had a fire damage clean-up in a home that took more than a year to complete (including reconstruction) because it struck a light fixture in the basement and inflamed three floors of the home. Lightning damage can create several different types of damage to your home. Here are a few types of lightning damage: 

  • Fired damage - caused by a direct strike to wood or other flammable substance
  • Electrical shorts - caused by electricity traveling through your wiring
  • Shock wave damage - damage caused by the wave of energy released during a strike.

Whether it is storm or lightning damage, we are here to help after the storm settles. 

Henderson Chamber of Commerce Community Ambassador

2/26/2022 (Permalink)

group photo of henderson chamber of commerce Marketing Representative Andrea Shemwell with the Henderson Chamber of Commerce Ambassadors, as she is now an Ambassador herself.

Why SERVPRO of Henderson, Webster, Union, McLean, & Crittenden Counties?

We are involved in our community. Not only do we serve the local community, but we also take part in making it a better place to live, work, and play.

Our business is already a member of the Henderson Chamber of Commerce, but recently, marketing representative, Andrea Shemwell joined the ambassador's program. 

Our team is always looking for more ways to be involved and serve the community we all live and work in together. To the side, is a group photo of when she was sworn in at a local lunch. She cannot wait to get started with this talented and honorable group to help bring the community closer together. We are so proud of our team member for going the extra mile to represent SERVPRO® of Henderson, Webster, Union, McLean, & Crittenden Counties in even bigger ways. 

We know she will go far with helping the chamber grow and build and even better Henderson.

For more information on the Henderson Chamber of Commerce, follow them here. 

Henderson Mold Damage Cleanup

12/20/2021 (Permalink)

Does your Henderson home suffer from mold damage?

Mold damage can be hiding in plain sight, but it can also be evident and suspiciously look like other substances. The best way to figure out the who, what, when, where, and why of your mold damage is to have mold testing. 

We offer mold testing so that before we even remove the mold from your home we know exactly what kind of mold we are dealing with. Mold testing ensures that mold can be detected in areas that may not be seen in the open. We want to effectively and efficiently remove the mold in the best way possible for the health and safety of your home and family. 

Trust the professionals to test and remove your mold damages. Call our offices today at  SERVPRO® of Henderson, Webster, Union, McLean, & Crittenden Counties to learn more about mold testing, pricing, and how we can get your home back to "Like it never even happened."

Frozen Pipes Causing Water Damage in your Henderson Home

11/5/2021 (Permalink)

frozen pipes Keep your pipes warm this winter season!

The winter season is here. The snow may not have fallen but the freezing temperatures have begun in Henderson. When winter hits your home, remember to warm up your pipes this winter. There are a few tips to keep your pipes warm and your home winter safe, and we have them for you below: 

1. Check the sprinkler and irrigation system and make sure everything is turned off. 

2. Identify your home's freezing points. Check for areas such as crawl spaces, unheated rooms, basements, garages, and exterior walls that would be more prone to freezing. 

3. Locate your shut-off valve and make sure to mark it in some way so you can find it easily.

4. Protect your pipes: when pipes are exposed make sure to wrap them with insulation or heat tape or other materials that can keep something insulated. 

Follow these tips to help you keep your pipes from freezing when the temperatures drop!

Henderson Home Pet Damage

8/17/2021 (Permalink)

dog on carpet Let us help all the Henderson pet lovers, keep their home upgraded even with their furry friends!

Henderson Pets 

Everyone loves their furry friends, but sometimes they can cause damage to your home. Carpets and even hardwood flooring can take a toll when animals are around. 

Recently, a Henderson home's flooring was damaged by a pet who had a chewing problem. In one bedroom the carpet had been pulled up close to the door when the pet was left inside for a few hours. The dog had pulled at fibers of the carpet close to the doorframe and had ripped up several inches of carpet. SERVPRO® of Henderson, Webster, Union, McLean, and Crittenden Counties reconstruction division was there to help! Our carpeting subcontractors met with this customer, helped them pick out new carpet, and ended up replacing all the bedroom carpet to match the new bedroom carpet. 

When pets wreak havoc, we are here to help! Whether it's old hardwood or carpet, let us give help you upgrade your home.  

Henderson Home Pet Damage: Carpet Stains

8/17/2021 (Permalink)

stain on carpet Puppy stains are normal and can happen, but let the professionals take care of your carpet.

A dog caused a lot of carpet damage in a Henderson home. The dog was fed table food that did not agree with him. He tried, but could not contain it and made a mess on his owner's carpet. 

The owners of the pet had used SERVPRO® of Henderson, Webster, Union, McLean, and Crittenden Counties on water damage, but knew we did carpet cleaning too. We can clean your carpets from a variety of pet messes. 

Our technicians came out to carpet clean and deodorize this home. Our technicians had this carpet looking "Like it never even happened." Call our offices today to see how we can restore your carpet or flooring from a pet mess on a carpet. We love your furry friends, but sometimes the mess they leave behind needs professionals.  

Top Ways to Prevent Commercial Mold Growth

8/2/2021 (Permalink)

How do you keep mold from spreading in your commercial property? 

The best way to keep your commercial property from mold growth is by following these tips. 

Clean: Mold grows on areas that are porous. The best way to prevent growth is by keeping everything clean. The cells that feed mold can be kept away by cleaning everything. From floors to ceilings to upholstery: mold can grow, so keep it clean. 

Staying Dry: Mold likes to grow in moist environments. Moisture helps mold flourish, so keep the area dry. Always run exhaust fans and clean up spills immediately. 

Repairs: Mold can grow in areas that are tapering off. The best way to keep mold from growing is to keep your home tidy and clean; such as, foundation cracks, new seals, roof patching, and other areas that need home repairs. 

Mold Spores: One of the best ways to stop mold from growing is to know how to spot spores as soon as they begin. But, mold can be sneaky in cracks and crevices of a home or business. Make sure to keep up on inspections and other look-outs to spot mold in those sneaky spots. 

Keep in mind if you suspect mold, call the professionals. Mold growth in your Henderson home or business can create disaster for your place. Call us for mold testing in your home or business, because knowing the mold you are dealing with is the best way to combat it. 

Winter Weather Cleaning

2/26/2021 (Permalink)

Although, the snow seems to have taken a halt. There are ways that the residue left can harm your home. Dashing through the salt, slush and snow outside can bring unwanted stains and spots to carpet or hardwood flooring. These tips will help protect floors from the elements. Follow them to get your home or business ready for the spring flow:

  1. Use walk-off mats outside. 
  2. Put doormats inside, too.
  3. Vacuum the salt as quickly as it hits the carpet from your shoes and other materials. 
  4. Get your carpets cleaned. (We can help with that)

We hope you don't have any water damage issues this season, but remember, SERVPRO® of Henderson, Webster, Union, McLean, and Crittenden Counties is here to help if you have water (or any other clean-up) damages.

Meet Our Marketing Representative

12/22/2020 (Permalink)

girl in black shirt Andrea, our marketing representative.

Andrea Shemwell is the Marketing Representative for SERVPRO® of Henderson, Webster, Union, McLean and Crittenden Counties. She has been with SERVPRO for a few months. Her favorite part of her job: "The team atmosphere is amazing.  I love meeting people, building relationships and being able to help someone in their time of need." She was raised in Marion, KY.  She graduated from Murray State University.  She is a big sports enthusiast, and she love being outdoors.  In her free time, she enjoys golfing, boating and chasing sunsets. Her favorite view is from the back of a horse!

A letter from Andrea: 

Thank you all for an amazing launch in Henderson/Union/McLean/Webster and Crittenden counties!  I am so proud to be a member of our SERVPRO team. Our goal is to provide you with superior customer service and quality work when disaster strikes. When our work is done, we want the disaster scene to look like it never happened.
 
I enjoy getting to know each and every one of you and I look forward to continue building relationships in each county. I’d like to share a few tidbits of information about me. 
 
I love the outdoors-photography, horseback riding, and golfing are a few of my favorite activities. I enjoy people with a sense of humor-those that can laugh at themselves are some of my favorite  people. I am a firm believer in paying it forward-if you can brighten someone’s day, do it! The world needs more encouragers. 

Mold Damage --Do you have it?

11/9/2020 (Permalink)

Mold Growth

When mold is present or suspected in a home, there are a variety of factors to know. We have listed several below to help you know exactly what you could be dealing with when it comes to mold: 

  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. 
  • Mold often produces a musty odor and can lead you to possible areas where there is mold growth.
  • Even higher-than-normal indoor humidity can support mold growth.
  • When a water damage has occurred, if not cleaned properly and efficiently, mold growth can occur. 
  • You must get water damages taken care of before you take care of mold damage or you may deal with re-growth.

Mold Testing -- What to Do and What Not to Do

8/21/2020 (Permalink)

green mold on a white ceiling Call us today for mold testing!

Mold Testing for your Home

When there's a water damage, especially one that went on without you knowing it for a undisclosed amount of time, mold could be present. 

Mold can cause a lot of health effects or other problems in your home. There are a few ways to know what to do and what not to do if there is suspected mold present in your home:

What to Do:

  • Stay out of areas suspected with mold growth.
  • Turn off the HVAC system and ceiling fans.
  • Contact SERVPRO® of Henderson, Webster, Union, McLean and Dubois Counties for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach on the mold.

If you think you have mold in your home or business, give us a call. We have ways to test for mold, so that we can help you with your mold damage in the most efficient way. Call our offices at (270) 894-4100. 

Why SERVPRO?

8/21/2020 (Permalink)

fire and water logos on an orange and green background Why SERVPRO? Why not!

Why SERVPRO?

Here are a few reasons why SERVPRO® of Henderson, Webster, Union, McLean and Crittenden Counties is here to help for you!

Locally-Owned Franchises

The most important factor for providing a fast response to any type of disaster is the location of the mitigation and restoration company. The following features can shorten response times:

  • Local or regional franchise location
  • Certified and trained staff
  • Here to help 24/7- 365

Locations Nationwide

No matter where you live in the United States, there is likely to be a SERVPRO franchise nearby. Whether damage only affects a single home, a limited area or is more widespread, a national network of locations allows for faster responses:

  • 1, Call response within one hour
  • 4, On-site consultation within four hours
  • 8, Verbal briefing within eight hours

The ability to rely on a single company for cleanup and rebuilding can shorten the length of the mitigation and restoration process. If you hire more than one independent company, initial estimates may not account for the full extent of damage for the purposes of making an insurance claim. We have a team of trained professionals during these storm emergencies who can help for the entirety of the process. 

Whether it is storm, water, or fire damages at home in our local areas or in other communities --our team is here to help!

Trusted Community Partner

8/4/2020 (Permalink)

Our team of trusted team members is here to help. We service the areas of fire, water, mold, and specialized cleaning services. 

Our water technicians are certified in Water Damage Restoration training. A rigorous course that takes place over two to three days. 

Our fire technicians know a variety of different methods to clean fire, smoke, and soot damage. There is ice blasting, sponges, and other cleaning products to help our team clean your home. 

Our cleaning services are specialized by Certified: SERVPRO Cleaned -- our method that creates specialized consultation and documentation to create a perfect plan for your customers. 

If you need SERVPRO® of Henderson, Webster, Union, McLean and Crittenden Counties. We are your trusted community partners to be then when you need us. Our location is in Henderson, but we also help serve the surrounding areas.