Water Damage in your Henderson Basement

8/1/2022 (Permalink)

Do you know what to do when your basement floods?

When you walk into your basement and step on that first step to see water pooling under your feet it can be overwhelming. There are several ways to react when water damage is in your home. We don't want your cleanup process to be anything but easy! Here are some techniques you can use to make the process easier before we arrive:

• Use wooden clothespins to hang up clothes, children’s stuffed animals, and photographs that may have been affected.
• Make sure that furs and leather items dry separately and at room temperature.
• Place aluminum foil or wood blocks between furniture and wet carpeting.
• Remove upholstery and cushions for drying.
• Remove any excess water by mopping or blotting until we arrive.

Call your local SERVPRO® of Henderson, Webster, Union, McLean, & Crittenden Counties because we are here to help day and night. 

Lightning Damage: The New Storm

7/28/2022 (Permalink)

Have you ever wondered what could happen when lightning strikes your home? 

Firstly, did you know that lightning is more likely to strike your home if it was built on a waterway? Lightning is attracted to water. We recently had a fire damage clean-up in a home that took more than a year to complete (including reconstruction) because it struck a light fixture in the basement and inflamed three floors of the home. Lightning damage can create several different types of damage to your home. Here are a few types of lightning damage: 

• Fired damage - caused by a direct strike to wood or other flammable substance
• Electrical shorts - caused by electricity traveling through your wiring
• Shock wave damage - damage caused by the wave of energy released during a strike.

Whether it is storm or lightning damage, we are here to help after the storm settles. 

How to Make Your Fire Safety Plan

7/28/2022 (Permalink)

Fire Safety- When it comes to escaping the damage

Have you ever thought about what would happen if you were awoken in the middle of the night by a fire in your home? We know that safety is your number one priority if there is a fire in your home. We have gathered some tips on how to combat a fire to get out to safety. 

1. Scope Out Your Home

Scoping out your home before a home fire may be a life-saving decision. Fire incites panic, and that can lead to poor decision-making in an emergency. You want to make sure you can get out safely of any room you are in when an emergency strikes. 

2. Move Any Obstacles

When planning your route, make sure that there is nothing in your way, and never will be. You can ensure the integrity of your escape plans by keeping dressers and tables away from windows and pathways. 

3. Practice Your Escape Route

Once escape routes are planned and pathways cleared, practice escaping. Many fire departments and municipalities encourage families to practice these routes monthly. You want to make sure your family is well practiced and versed in this route. You do not want to plan it, and everyone panic if the real thing ever happens. 

4. Seek Out Professional Guidance

Local fire departments or even government offices can offer help in planning a good escape and an emergency plan during a fire emergency, or any emergency for that matter. You want to make sure depending on the size and structure of your home that you and your family can still safely escape during an emergency.

HVAC Cleaning for your Commercial Property

3/6/2022 (Permalink)

Have you had your Henderson business cleaned recently?

Employees and customers can spend countless hours in your business or commercial property. During these times, the buildup can create allergy problems, illness, poor air quality, and other irritants. 

Air ducts and a lack of HVAC cleaning can be to blame for this. In fact, a non-maintained ventilation system is usually the culprit behind not getting good, quality air circulation in any building.

You always want to take time to be mindful of your HVAC systems. Our professionals can evaluate air quality and the system to see if it’s time for service. If your system has been around for a long time and you have not conducted a thorough HVAC cleaning, there is a chance that your air ducts have begun to accumulate a lot of the following:

• Pollen
• Odors
• Dust
• Dirt
• Debris

Our professional and trained technicians are here to help with your HVAC cleaning. Do not let your ducts build up! 

Are you prepared in 2022?

3/5/2022 (Permalink)

We can all agree there have been several different emergencies in the past few years. Businesses have been closing and it has been a hard time for employee turnover. 

Let us help you be prepared!

The way to combat future years like the ones we have recently experienced is to prepare. Here at SERVPRO® of Henderson, Webster, Union, McLean & Crittenden Counties, we are here to help. One of the first ways we can help you prepare is through an Emergency Ready Plan or ERP. ERP's are a customized plan to help you get ready for unprecedented events and disasters.

These types of contingency plans can help you keep control during an emergency. When the weather hits sometimes you do not have time to be prepared. Whether it be snow, rain, or thunderstorm that create water or fire damages and power outages, being prepared is the way. 

Sometimes it can be hard to recall all the information you might need during an emergency. Our ERP keeps utility, fire, medical, square footage, water shut-off, and other information so that you do not have to remember it off the top of your head during a time of distress.  

One way to help alleviate damages is to stay prepared before they can happen to your business. For information on ERPs, contact your local marketing rep or call our local offices for help.

Is your Henderson Basement Flooding?

3/4/2022 (Permalink)

During this time of year, spring can bring a lot of unwanted flooding. Flooding in your Henderson home can occur when you have low floors. Here are a few tips that you can use to help combat flooding in your basement: 

Location: When rainfall occurs in excess, it can cause your basement to flood. Know your flood zones and check with your insurance company on possible flood damage coverage. 

Basement Drains: If you know your home is in a low area, consider a drainage system or a sump pump. 

Sources: When water damage enters your home, the best way to not allow it to happen again is to find the source. Drains and gutter systems can be placed in the wrong area and can even be placed in a way that directs water to your home, instead of away. Also, knowing your roof, foundation, and other areas to check on cracks and places of weakness. Consider a french drain or gutters that divert into a place not near your home.

When flooding enters your home, you can call a professional to help. Reach out to us at SERVPRO® of Henderson, Webster, Union, McLean & Crittenden Counties.

The three types of Storm Damages

3/3/2022 (Permalink)

Three Types of Storm Damage

Storm damage is a type of service we can help homeowners with, but there are several things that can go wrong during a spring storm. 

Wind Damage 

One of those extra aspects of a storm that hits is wind damage. Wind can create a host of issues for your home. Wind can upend your roof. When the shingles are rocked and slid out of place, this creates water damage. 

Lightning Damage 

Another one of those side effects of storms is lightning damage. Lightning does not just light up the sky, but it can light up your house if it strikes just so. Lightning strikes can cause severe fire damage and be unsafe. 

Flooding Damage

When storms hit, floods likely follow. Flooding can get inside of your home from multiple sources. Basements, crawl spaces, and even garages can flood from heavy rains. Outside of your home, flooding can disrupt driving situations and municipal water systems. 

Fire Damage in Henderson Home

2/28/2022 (Permalink)

Small Fire damage, Big Smoke damage

The fire in this home in Henderson started out in the utility room. The door was damaged, but not much else outside the room was damaged by the fire. The smoke was the major problem in the home. 

How far can smoke damage carry throughout a home?

The smoke from fire damage can go throughout the entire home destroying everything from curtains to carpets and everything in between. When this happens after the fire, the best advice we can give is to call a professional. 

Professionals, like SERVPRO® of Henderson, Webster, Union, McLean, & Crittenden Counties have special equipment, tools, and protocols to help restore and save your contents. Our technicians are trained to carefully remove what needs to be restored and how to clean what is attached to the home: walls, flooring, and contents not being removed. 

Let our team help if your home is damaged by smoke.

Henderson Chamber of Commerce Community Ambassador

2/26/2022 (Permalink)

Marketing Representative Andrea Shemwell with the Henderson Chamber of Commerce Ambassadors, as she is now an Ambassador herself.

Why SERVPRO of Henderson, Webster, Union, McLean, & Crittenden Counties?

We are involved in our community. Not only do we serve the local community, but we also take part in making it a better place to live, work, and play.

Our business is already a member of the Henderson Chamber of Commerce, but recently, marketing representative, Andrea Shemwell joined the ambassador's program. 

Our team is always looking for more ways to be involved and serve the community we all live and work in together. To the side, is a group photo of when she was sworn in at a local lunch. She cannot wait to get started with this talented and honorable group to help bring the community closer together. We are so proud of our team member for going the extra mile to represent SERVPRO® of Henderson, Webster, Union, McLean, & Crittenden Counties in even bigger ways. 

We know she will go far with helping the chamber grow and build and even better Henderson.

For more information on the Henderson Chamber of Commerce, follow them here. 

Henderson Spring Storms

2/26/2022 (Permalink)

How to Handle Hail Damage

What to do with Hail Damage

Hail damage occurs after spring storms more often than you think. Hail damage in Henderson can show up in several ways. It can impact your roof, siding, driveways, your car, and even your windows. Hail storms can occur in a variety of shapes and sizes. How to handle hail damage? View our tips below: 

• Damaged vehicles—If the roofs of nearby cars were dented, then there’s a good chance your building also sustained hail damage.
• Damaged siding, downspouts or windows—If you are unable to safely inspect your roof, hail damage to other parts of your building, such as dented downspouts or siding, can be a good indicator you may need to take action.
• Your neighbors are having hail-damaged parts of their home repaired-- have a professional check your property a little closer for any damages.

Our construction team can help with hail damage. Look for those indicators above, and have a professional at SERVPRO® of Henderson, Webster, Union, McLean, & Crittenden Counties take a look after a hail storm.

Categories of Water Damage in your Henderson Home

2/26/2022 (Permalink)

Water damage comes in all shapes and sizes!

Did you know there are three different types of water damage? Water can be a serious issue that causes more than water damage if left untreated by a professional. We have examples and definitions below to help you better understand the three different categories of water.

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

Knowing these categories could save you time, money, and a possible health risk. Call us today for more information on water damage in your home or business.

Fire Damage at Commercial Gas Station in Henderson

2/23/2022 (Permalink)

Fire damage can impact your commercial property in a variety of ways.

Have you seen fire damage at a gas station?

In Henderson, a local gas station had a semi-truck catch fire in the parking lot. The cause is unknown but when this truck caught on fire chaos ensued. 

Fires are dangerous and can spread rapidly. Thankfully, this fire was contained to the truck but the smoke damage reached far and wide. This fire damage impacted the inside of the gas station and restaurant. 

Fire damage structural clean-up is not the only aspect that SERVPRO® of Henderson, Webster, Union, McLean, & Crittenden Counties can take care of after a fire. Smoke damage is a secondary damage from a fire that can reach your contents even if your property was not the one on fire, depending on the severity of the fire. 

If you own local properties that have motor vehicles that frequent in and out, even if just in a parking lot, it can create secondary damages for you should a vehicle or neighboring building set fire.

This gas station had the insurance coverage but always check with your policy to see what you have coverage over. 

We are here to help with contents cleaning, which is what this commercial property needs. We were able to restore what contents could be saved. 

Remember, fire damage is not only smoke and structure --it's contents too. 

Storm Season is Around the Corner in Henderson

2/1/2022 (Permalink)

Storm season: Get Prepared!

It may be February but storm season is right around the corner: Are you prepared? 

April and May are when storms begin in our area. The best way to combat them is to be prepared.

Stay Informed

Do you know the difference between a watch and a warning? Do you know what to do when different weather patterns appear? 

Get an Emergency Plan 

Create a plan for your family. Make sure that your family knows the plan and that it is written down for everyone to have a copy of. Keep a supply kit to prepare your family during storm events in case storm damages occur to your home. 

Review Insurance 

Do you know your coverage? Do you know your agent? We get so many calls after the damage has occurred and our customers do not know their agent's name or phone number. Having this information readily available can help you get service faster. 

Stay prepared for storm damage in Henderson.

Henderson Storm Damage and Preparing your Pet

1/27/2022 (Permalink)

Prepare your pets for Henderson storm damage today!

Are your pets protected?

Dring storm damages, SERVPRO® of Henderson, Webster, Union, McLean, & Crittenden Counties can help with clean-up and restoration. 

But, we cannot restore or prepare your pets. 

Emergency preparedness should include your family furry friend. We want to offer tips to help you prepare your family and home to best protect your pets during a storm.

-Consider microchipping your pets. During a storm, pets can go and hide or run away. When someone finds them, having a microchip can help locate them.

-Make a list of places that will let you stay after a storm with a pet. Not all places allow animals, so research and keep a list beforehand. 

-Have recent and up-to-date photos of any and all of your pets. 

-Keep an emergency kit for them like you would for your family. Anything from medicine to helping keep them calm during a stressful situation. 

-Keep a sign in your window that alerts the fire department that you have a pet inside (which can be useful during a storm or fire emergency)

Pets are an important part of our families. Keep your pet safe and prepared!

Henderson Snow Storm:We are Here to Help

1/24/2022 (Permalink)

We are local and here to help!

Winter Storms are Here

It's icy out there, but your local SERVPRO team is still here to help. During winter storms, a lot of damage can take place. Anything from water, ice, or even fire damages can occur in your home. 

When winter storm damage occurs, you want it to be cleaned up sooner rather than later. SERVPRO® of Henderson, Webster, Union, McLean, & Crittenden Counties is open 24/7 and 365 days of the year. We are always here to help. Our technicians are trained and certified even during the harshest of winters. Our team is local and more readily available to help during emergencies. 

Not only do we help our local communities during winter storms, but our crews are always up to travel to help other communities. On a national level, we are the industry leader in storm response. These events are usually called polar vortex and cause widespread damage. Our franchise has participated in several polar vortex events since 2010. 

Call our offices today for cleanup and water damage emergencies from the winter storm!

How do we clean-up your fire damages Henderson?

1/19/2022 (Permalink)

Call our offices today for how we can help with fire damage.

Let us explain--

Fire Damage Clean-up for your Henderson Home

When we arrive on the scene (when it is secured for safety from the fire department), we will board up what is necessary. Then, we will safely collect your belongings as contents to take to an outside area or our warehouse to clean and remove smoke and other damages.  

Once that process is started, we can begin demolition (if needed), and the cleaning process of smoke and other damages begins. Our cleaning technicians who are trained and certified will use our specially made fire sponges to clean from the ceiling to the floor. Smoke damage can penetrate walls, ceilings, and everything in-between so our team is meticulous about getting your home back to "Like it never even happened." 

Our reconstruction team is also available if your home needs repair after fire damages. Once everything is clean and the content is complete, we can help you by getting our construction team to discuss with you possible solutions.

We have been cleaning and restoring fire damages for years. Let us help if a fire damages your home. 

How do we clean-up your commercial storm damages, Henderson?

1/19/2022 (Permalink)

Call us today for information on how we can get your business back to "Like it never even happened."

Let us explain, again...

Commercial Storm Damages in Henderson

Commercial businesses are not exempt from storm damages. Not only do we clean up and repair storm damages for residential customers, but we also can help your Henderson business get back to work after storm damages. 

Storm damage can be anything from a small workroom flooding, to fire damage that leaves a lot of smoke damage on walls and contents or structure damage from tornadoes or high winds that need reconstruction. 

Our trained team of technicians is here to help. We can concentrate on the areas that need our expertise. Not only do we clean up the water or other damages from a storm, but we can also help restore contents. From paper goods, files, and even electronics. Many businesses never make it back after storm damages, let us help get your business back up and running again. 

Are Ice Dams a problem for your business?

1/17/2022 (Permalink)

Call our offices to find out more on how we can help you with your ice dam mitigation.

Ice Dams at your Business

During these winter months, ice dams are a problem for your business. Most people who know about ice dams think this is only an issue for residential buildings, but your business could be at risk too. 

Ice dams happen when snow builds up on your roof and then melts. The water slides down to your gutters and refreezes to create a block against the rest of the snow from properly draining off your roof. The melted snow has no where to go so it goes inside of your business. 

These ice dams create water damages that can often go unnoticed for days or weeks. This makes them especially dangerous because the water damage can create secondary damage for your business. 

If you suspect your business has suffered an ice dam, please call our office today so we can further assist you. 

Henderson Commercial Carpet Cleaning

1/12/2022 (Permalink)

Does your Henderson business need commercial carpet cleaning?

When you have employees and customers entering your commercial business, that is considered high traffic. With high traffic areas, cleaning regularly can help with odor, sanitization, and color of your carpets. 

Do you have a professional carpet cleaner in Henderson for your commercial carpets? 

SERVPRO® of Henderson, Webster, Union, McLean, & Crittenden Counties is here to help. We have multiple locations and can do high-volume to take care of your carpet cleaning needs in multiple locations or cities in our area. 

We have professionally trained technicians who know how to make your carpet cleaning needs "Like it never even happened." We can help moderate high traffic areas and help contain build-up on those carpets. 

Give us a call for your free estimate on how we can help with your carpet cleaning needs. 

Commercial Roof: How to Restore

1/11/2022 (Permalink)

Restore your Roof | How we Do It

When storm damage occurs roofs can be one of the first victims. When there is damage or suspected damage, it best to take the first step by contacting a professional to inspect. 

Whether you have missing shingles or just broken or cracked ones, either problem can allow water to seep into your building's interior. As a result, several items may restored:

• Roof support beams
• Insulation
• Drywall
• Ceiling tiles

The sooner you call the professionals, the smoother the cleanup process will go. You want to eliminate secondary damages, so make sure to make the call fast. 

2. Decontaminate

Flood water, particularly that which has run into your building through a roof leak, is considered contaminated water. This category 3 water will need to be cleaned and sanitized. You want to keep your employees, customers, and any others in your building safe. Technicians may use special machinery and industrial cleaners to sanitize the space.

3. Rebuild

Once all traces of damage and filth are gone, the restoration stage can begin. Specialists rebuild the interior portions that were destroyed, replacing walls, ceilings and insulation. Then they repair the damaged roof so that it can get back to protecting your building.

These are our processes to help with the restore and reconstruct of your building. Call us today for more information. 

Fire Damages: Fire Escape Plan

1/11/2022 (Permalink)

Plan your family fire escape plan today.

Fire Escape Plan

Fire damages, like all other emergency damages, come when you least expect them. The best way to ensure that you are prepared, is to create a plan. 

Create a plan with your family on where to go if a fire were to occur in your home. Write the plan down, and put it in a place the family can see daily as a reminder. 

Once a plan is developed, it is important to ensure that everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least twice a year. The best safety plan is a successful one. Practice makes perfect.

And remember, make sure you are out of the house before you call 911 to ensure your safety. 

Certified SERVPRO Clean for your Commercial Property in Henderson

1/11/2022 (Permalink)

Certified: SERVPRO Cleaned

CSC | Now is the time!

Henderson, Jasper, and other surrounding areas: now that there is another round of COVID-19 making its way through the area, please remember you can be Certified SERVPRO Cleaned. We have variety of options and methods to sanitize and clean your business or commercial space. 

We know you value the cleanliness and safety of your customers and employees. We offer everything from carpet, HVAC, or electrostatic sprays. You can pick what best fits your business. 

We know you want to keep your Henderson business clean. With our Certified SERVPRO Clean program, we can make sure your place of business is clean and shows it. We have stickers and clings for the front of your business to show to your community that you value clean. 

Call our offices today to find out more about our program. We want to be there to help! 

Henderson Mold Damage Cleanup

12/20/2021 (Permalink)

Does your Henderson home suffer from mold damage?

Mold damage can be hiding in plain sight, but it can also be evident and suspiciously look like other substances. The best way to figure out the who, what, when, where, and why of your mold damage is to have mold testing. 

We offer mold testing so that before we even remove the mold from your home we know exactly what kind of mold we are dealing with. Mold testing ensures that mold can be detected in areas that may not be seen in the open. We want to effectively and efficiently remove the mold in the best way possible for the health and safety of your home and family. 

Trust the professionals to test and remove your mold damages. Call our offices today at  SERVPRO® of Henderson, Webster, Union, McLean, & Crittenden Counties to learn more about mold testing, pricing, and how we can get your home back to "Like it never even happened."

Frozen Pipes Causing Water Damage in your Henderson Home

11/5/2021 (Permalink)

Keep your pipes warm this winter season!

The winter season is here. The snow may not have fallen but the freezing temperatures have begun in Henderson. When winter hits your home, remember to warm up your pipes this winter. There are a few tips to keep your pipes warm and your home winter safe, and we have them for you below: 

1. Check the sprinkler and irrigation system and make sure everything is turned off. 

2. Identify your home's freezing points. Check for areas such as crawl spaces, unheated rooms, basements, garages, and exterior walls that would be more prone to freezing. 

3. Locate your shut-off valve and make sure to mark it in some way so you can find it easily.

4. Protect your pipes: when pipes are exposed make sure to wrap them with insulation or heat tape or other materials that can keep something insulated. 

Follow these tips to help you keep your pipes from freezing when the temperatures drop!

Holiday Fire Damage in your Henderson Home

11/3/2021 (Permalink)

Holiday season safety!

Fa la la, Fire

During the holidays there are so many ways that a fire can come from decorations, food, and other holiday functions. We want to keep your holidays safe and fun. Here are a few tips and tricks to keep your home fa la la far away from fire damage. 

• Make sure all candles are out before leaving a room, going to sleep, or leaving the house. 
• Unplug holiday lights on the inside of your home before leaving or going to sleep. Long periods of time can create an issue for lights hanging against flammable material. Always keep cords up to date, and throw away frayed material before hanging them up this year. 
• If you have a real tree, always make sure to give it water. A tree that is dehydrated can catch fire so easily against all those lights and electrical items. 
• Watch where you place those decor items. Keep them far away from candles, melters, radiators, heaters, and other items that have a flame or extreme heat coming from them.

We are here to help for fire damages 24/7 and 365 days, even during the holidays. We hope you do not need us, so follow these tips to keep your home safe during these wintry months!

New Henderson home, new water damage?

10/28/2021 (Permalink)

New Home Damages Lurking 

When you buy a new home, and especially if you are a new home owner, there are a few things to be aware of after you move into your home. There are several areas that can cause your home water damage. We have listed a few to be on the water for: 

Washing Machine: When a washing machine causes a water damage it is typically because the lines are not draining properly. When these are not working, it can create water to spew out of the line incorrectly or out of the tub of the washer while it is filling up. 

Clogged Gutters: Gutters can be one of the main reasons behind water damage. When a gutter is not in the right place or placed correctly, it cause create water damages. The best way to combat this is to keep them clear of excess remnants, and make sure they can properly drain. 

Roof Damage: Storms are unpredictable. When a storm comes through it can leave behind a lot of damage. Even if your home is structurally sound in most areas, it can cause roof leaks.

Many times when thunderstorms pass through they can leave roof damage. Wind can also break tree branches that land on your roof, possibly causing a break in the material that protects your roof.

Our restoration and construction divisions are here to help when water and other damages occur in your home. Call us today for more information on how we can help you with our many services. 

Don't Let the Outside Water IN

10/22/2021 (Permalink)

Do not let the outside water into your Henderson home!

Did you know there are several ways that water damage can happen because of water that is on the outside? 

If you said no, let us explain. Water damage can come from a variety of outside factors. Water damage can come inside the home and cause an emergency from something on the outside: 

Yard Drains: When your home sits on land that is not perfectly level or simply drains toward your home instead of away, it needs to be fixed. There are french drains, and other types of drains to install to help better protect your home from improperly draining water. 

Landscaping: The next time you are choosing the plants and trees around your home think about what can protect your home from water damage. A variety of native plants and trees can help move water AWAY from your home. 

Roofing: When doing your inspection on your roof, look for places that need to be resealed or replaced. Roofing can be a leading cause of water damage in your home. 

If you need help with construction to better improve your home, call us today and talk to our construction team. We are here to help!

Henderson Home Pet Damage

8/17/2021 (Permalink)

Let us help all the Henderson pet lovers, keep their home upgraded even with their furry friends!

Henderson Pets 

Everyone loves their furry friends, but sometimes they can cause damage to your home. Carpets and even hardwood flooring can take a toll when animals are around. 

Recently, a Henderson home's flooring was damaged by a pet who had a chewing problem. In one bedroom the carpet had been pulled up close to the door when the pet was left inside for a few hours. The dog had pulled at fibers of the carpet close to the doorframe and had ripped up several inches of carpet. SERVPRO® of Henderson, Webster, Union, McLean, and Crittenden Counties reconstruction division was there to help! Our carpeting subcontractors met with this customer, helped them pick out new carpet, and ended up replacing all the bedroom carpet to match the new bedroom carpet. 

When pets wreak havoc, we are here to help! Whether it's old hardwood or carpet, let us give help you upgrade your home.  

Henderson Home Pet Damage: Carpet Stains

8/17/2021 (Permalink)

Puppy stains are normal and can happen, but let the professionals take care of your carpet.

A dog caused a lot of carpet damage in a Henderson home. The dog was fed table food that did not agree with him. He tried, but could not contain it and made a mess on his owner's carpet. 

The owners of the pet had used SERVPRO® of Henderson, Webster, Union, McLean, and Crittenden Counties on water damage, but knew we did carpet cleaning too. We can clean your carpets from a variety of pet messes. 

Our technicians came out to carpet clean and deodorize this home. Our technicians had this carpet looking "Like it never even happened." Call our offices today to see how we can restore your carpet or flooring from a pet mess on a carpet. We love your furry friends, but sometimes the mess they leave behind needs professionals.  

Water Damages Henderson Home

8/12/2021 (Permalink)

Water Damage in Hiding

When water damage occurs in your Henderson home, there are a variety of ways it can be hiding in plain sight. Water is malleable, so that means it can reach a number of places without you even knowing it; especially, if the water damage occurs without you being present. Water can appear dry without actually being dry. 

When water sets in and is not properly dried out, this is when mold begins to grow and damaging the drywall, carpet, and other contents in your home. 

Water damage does not have to be a huge, catastrophic disaster to need to be professionally cleaned. Even a small amount of water can leave a big amount of damage and costs when left untreated. 

Call our offices for a complimentary estimate on your water damage, so we can find where the water hides!

Top Ways to Prevent Commercial Mold Growth

8/2/2021 (Permalink)

How do you keep mold from spreading in your commercial property? 

The best way to keep your commercial property from mold growth is by following these tips. 

Clean: Mold grows on areas that are porous. The best way to prevent growth is by keeping everything clean. The cells that feed mold can be kept away by cleaning everything. From floors to ceilings to upholstery: mold can grow, so keep it clean. 

Staying Dry: Mold likes to grow in moist environments. Moisture helps mold flourish, so keep the area dry. Always run exhaust fans and clean up spills immediately. 

Repairs: Mold can grow in areas that are tapering off. The best way to keep mold from growing is to keep your home tidy and clean; such as, foundation cracks, new seals, roof patching, and other areas that need home repairs. 

Mold Spores: One of the best ways to stop mold from growing is to know how to spot spores as soon as they begin. But, mold can be sneaky in cracks and crevices of a home or business. Make sure to keep up on inspections and other look-outs to spot mold in those sneaky spots. 

Keep in mind if you suspect mold, call the professionals. Mold growth in your Henderson home or business can create disaster for your place. Call us for mold testing in your home or business, because knowing the mold you are dealing with is the best way to combat it. 

What is that damp smell in your Henderson home?

8/2/2021 (Permalink)

When you get home from a long day of work, and you notice that there is an odor in your home that you do not recognize --it can be cause for concern. 

So, what is that smell? 

1. It could be mold. When mold spores begin to grow they can emit a smell that is similar to damp, wet clothes or a wet dog. It is not a fun smell, but it is a wake-up call to find out the verdict of the odor.

2. Undiscovered Water Damage such as a small dripping pipe. This may not turn into a problem but if you do not get it repaired, it can turn into full water damage or weaken the sheetrock into a crumbly mess for your home.

3. Full water damages could create an odor in your home. This one is much more obvious because a lot of water damages are discoverable. 

No matter how you find water damage or mold damage in your home --give our office a call so we can help evaluate the damage and help you find out the odor in your Henderson home.

How to Keep your Henderson Home Safe from Fire Damages

8/2/2021 (Permalink)

Candle Safety

Candles are a fan favorite in almost every household. We know they are always nice to have when company comes over or when you need a relaxing moment. We agree, candles are great, but not always when it comes to fire safety. Candles are open flames, so there is always a risk when you light one of these up. Here are a few tips to keep your home safe and smelling good at the same time: 

1. Always keep curtains away from open flames. It may seem like your curtains or fabric are far enough away from your candles, but we suggest the further the better. Even if you think the candle is far enough away, move it a few inches more, just in case. Candles are open flames, so even a slight breeze could cause the curtains to blow right into them, especially if they are long pieces of fabric. 
2. Always blow out candles before going to sleep. It does not matter how long you plan to be asleep or even if there are other people in the home. If you lit the candle, always blow it out and put a lid over it before leaving a room. It does not matter if you are heading to be absent for fifteen minutes or an hour. 
3. Always keep your pets away from open flames. We love our fur babies at SERVPRO® of Henderson, Webster, Union, McLean, & Crittenden Counties, but we know they can be unpredictable. Even the most well-trained and veteran pet can have a bad moment. Animals may not understand that fire means danger, so leaving an open flame within their reach can only mean one thing --potential fire hazard. Keep your fur babies away from areas with candles or do not light a candle for the night until your pets are put to bed. 

We love candles, but we do not love when they create a fire hazard for you or your family. It is always best to follow best practices to keep your home or business safe from fire damages. 

Commercial Construction Upgrades

3/6/2021 (Permalink)

Commercial Cleaning and  Reconstruction/Construction: We can help!

Has your equipment needed extra cleaning, or some mold damage left untreated, or simple floor to ceiling clean, and construction upgrades?

When there are commercial upgrades needed in your facility -- SERVPRO® of Henderson, Webster, Union, McLean, and Crittenden Counties knows what to do. 

Our Reconstruction Manager, has worked on numerous construction commercial facilities. From factories, to educational facilities, to apartment complexes, to small businesses: he is the expert. Schedule a consultation with him to find out what your property is need of upgrading. Whether you know what it is or not, letting a professional be there to help, is key. 

Maybe your facility or business does not need commercial reconstruction, but commercial cleaning. We do that too! We have options for HVAC cleaning, carpet cleaning, floor to ceiling clean and more. 

We can do a little bit of everything. Call our offices today for more information!

Commercial Reconstruction

3/5/2021 (Permalink)

Yes, we do that!

Commercial Reconstruction

Commercial Reconstruction happens more often than you think. When a commercial business or facility needs upgrades, especially after a water loss, the flow of construction can be frustrating. The best way to limit interruption and flow is to have the same company do the remediation and reconstruction. 

Our reconstruction team consists of highly trained team members who are used to working on commercial losses and working with our remediation crew. We know that business interruption is crucial when it comes to your facility. We know how to work with your team to make your needs a reality. We have after hours teams that can help when it is crucial to do keep the team rolling during standard business hours.

Let our team be there to help!

Water Damage and Wet Materials

3/4/2021 (Permalink)

When water damage occurs in your home there are a variety of materials that can be remediated. We work to dry your home it the most efficient way possible. But, sometimes there are materials that cannot be salvaged. 

When wet, some insulation like fiberglass or expanded foam can be dried and saved. Blown insulation that's wet loses it's R-value, or ability to insulate, and should be replaced.

We want to make sure we put your home back "Like it never even happened," and sometimes that takes replacing some of the materials and structure of your home. 

Call us today if you have a water damage or suspect there's water damage,  you cannot find. This happens more often than you think and can impact the insulation as mentioned above.

Call us to speak with a trained and highly skilled team member to help.

Do you have a plan?

3/3/2021 (Permalink)

Storm weather is upon us. We go from storm season, to thunderstorms, to tornadoes, to hurricanes. Storm weather can impact us from miles and miles away. 

1. Have a Plan: make sure your family knows what the plan is and have it written down so everyone can have access to it for a refresher when needed. 

2. Have a safety kit and check it regularly for updates. 

3. Have a safety spot in the home. Make sure you pick somewhere not around windows and doors that you can shelter from a storm. 

Keep these tips in mind at your next family meeting, so that you can keep yourself and your family safe during the next storm season pattern. We know damages happen, but it does not hurt to be prepared.

Fire Cleanup and Restoration

2/28/2021 (Permalink)

Capturing and Removing Residues

There are several ways to capture and remove residue on contents that a fire has left damaged. 

One of those ways is to vacuum: 

For removing dry particles that are loosely attached to surfaces use a cleaned filter vacuum. This can help catch the particles before they get more heavily damaged. 

Another way to capture that residue is through dissolving: 

Residues and soils that are not loose particles have to be dissolved first, before they are removed.

We have a soft-contents division that can be of assistance when it comes to your fire damages contents. We have a specialized ESPORTA machine and trained technicians to bring your contents back to life after a fire has damaged them. Trust the professionals with your beloved items. We are here to help.

Winter Weather Cleaning

2/26/2021 (Permalink)

Although, the snow seems to have taken a halt. There are ways that the residue left can harm your home. Dashing through the salt, slush and snow outside can bring unwanted stains and spots to carpet or hardwood flooring. These tips will help protect floors from the elements. Follow them to get your home or business ready for the spring flow:

1. Use walk-off mats outside. 
2. Put doormats inside, too.
3. Vacuum the salt as quickly as it hits the carpet from your shoes and other materials. 
4. Get your carpets cleaned. (We can help with that)

We hope you don't have any water damage issues this season, but remember, SERVPRO® of Henderson, Webster, Union, McLean, and Crittenden Counties is here to help if you have water (or any other clean-up) damages.

Keeping Your Pets Safe

2/26/2021 (Permalink)

We continuously bring you tips on how to keep your home or business safe during winter weather, or stormy weather. We also like to protect your furry friends. There are a few tips to keep in mind when the weather can turn for the worst when it comes to your pets. Here are a few ways to keep them safe: 

1. Watch the weather closely, so you know when to bring your outside pets in for the winter.

2. Provide them with blankets and comfort.

3. Layer them up! Even animals with thick fur need some protection in the elements.

4. Booties for their paws: Amazon sales custom booties for dogs and cats of all sizes to help prevent the pads on their paws from getting dried out or frostbitten in certain elements this winter.

Water Damage and a High Deductible

2/26/2021 (Permalink)

SERVPRO® of Henderson, Webster, Union, McLean, and Crittenden Counties offers FINANCING! Let us help you when your emergency damages cannot wait.

We have this option available because we know our customers need us and emergencies do not wait for finances to be perfect. We want to help our customers in the most efficient and quality way possible. The best way to do that is to offer them all the options we have to make things easier on you.

We are here to help! We have partnered with Blue Sky to help you and your financial needs. Call our offices today to get more information on our financing options. 

Our office can be reached at 270-894-4100. We want to take the guesswork out of your emergency damages.

Night time Fire Safety

2/23/2021 (Permalink)

If you are like many Americans, you have thought about what would happen in case of a fire in the middle of the night. 

An important safety tip is keep your bedroom doors closed when you sleep. Yes, keep every single door closed, especially the rooms where you or your family are sleeping.

If a fire is in your home in the middle of the night, a closed door can help prevent the fire from spreading. Not only does it prevent it from spreading, but it can lessen smoke damage, and could even save yours or your family's lives. 

We want you to stay safe and emergency damages to your home can cause unwanted events. Keep your family safe in the little ways, because they will add up to big safety in the end. 

Post-Construction Cleaning

2/2/2021 (Permalink)

After a storm damages an area, the cleanup begins. When a cleanup starts, there are areas to rebuild. 

The best way to rebuild is to have a team in place that can do construction and complete the post-construction cleanup right after the project is complete. That way you have 100% more efficiency by using the same company for both projects.

When you have a brand new building, especially after a storm loss, you want it in the best shape.

Trust our team for your post-construction cleaning needs. We are highly trained in cleaning measures. We know what products to use to get your building back in business. Let us help, call our offices, SERVPRO® of Henderson, Webster, Union, McLean, & Crittenden Counties, today to setup a consultation with out team. 

Roof Damages -- Prevent them from happening.

1/29/2021 (Permalink)

When storm's are about to occur, there are a variety of things in your home that you could do to protect it. Some emergencies can not be avoided, but prepping your home, can help. 

There are a few instances you can take to prevent further damage before a storm. 

Protect your roof

Protect your roof from damages before they happen. When a storm is on the horizon, make sure extra shingles are nailed down, any holes have been aided, and other roof damages have been fixed prior. These methods give your roof the best chance of holding down during heavy winds, rain, and other storm factors.

Trim your trees

Trim your trees to combat roof damage. Another factor of roof damage is that of tree breakage. When trees are unkempt, old, or just in the wrong area they can cause reprehensible damages to your home or business. The best way to keep those damages at bay is to prevent them from being in the way. Cut down old trees so that they are not easily swayed by winds into your home. Try to trim back branches and other yard debris to keep them out of harms way from your roof or windows. 

These are just a few tips on how you can keep your home safe during storm season. Follow along to our blog and social media for other storm damage safety tips.

Preventative Measures for Storm Damage

1/25/2021 (Permalink)

Here's how to create preventative measures for storm damages in your home-- 

First, check your water and pipes. People near water are first at risk during storms. For this reason, try not to run water during a storm because metal pipes are precise conductor vessels of water that attract lightening. 

When running water during a storm, you risk overflow (from having to evacuate), storm surges, and flooding from outside areas. Be aware and cautious when storms could be prevalent in your area. It is always best to have an emergency plan to prevent damages and other dangers during emergency storm times of the year. 

If a storm has damaged your home or property, give SERVPRO® of Henderson, Webster, Union, McLean, & Crittenden Counties a call, so we can help. 

Commercial Reconstruction after a Fire Damage

1/20/2021 (Permalink)

Do you have a plan in place for commercial fire damages?

Do you have a plan in place for a commercial fire damage?

When a fire occurs in your commercial building, do you know who to call? 

Fire damages can be a leading cause of shut-downs when it comes to factories or other high square footage commercial properties. When a fire damage occurs the soot and smoke spread over a majority of the contents because of the openness of many of these facilities. 

Did you know that SERVPRO® of Henderson, Webster, Union, McLean, & Crittenden Counties has a contents restoration department? We can handle anything from large to small contents restoration. You want to make sure you minimize interruption when soot, smoke, or fire damage occur, and making sure you are have contact with a professional restoration company helps with that.

Heavy Rains- Are you prepared?

1/20/2021 (Permalink)

When heavy rains hit during storm season, there are a few steps you can take to tackle these home emergencies: 

• Double-check your insulation on your basement. Excessive amounts of rain in a short period of time can overload basement waterproofing systems, saturating the earth around your basement and then pushing in through foundation cracks. Have an expert inspect your basement to make sure it is properly protected from heavy storm rains.
• Sometimes, basements that are perfectly protected can still flood, call your insurance provider to double check your flood insurance. 
• The position of your home can also impact flood damages. Check your landscaping and the slope of your lawn. 

When flood damages occur, be prepared. Have a nationally acclaimed vendor on your side -- call us today when damages occur to your Henderson, Webster, Union, McLean, or Crittenden counties home.

Indoor Air Quality

1/19/2021 (Permalink)

When your commercial property is put to the test on air quality, what grade would it receive? 

When you own a commercial property or business, you want to make sure your employees and customers are safe. From the time they walk-in or clock-in for work that day, you want the best air quality for optimum performance. 

Indoor air quality is something that often gets overlooked. This is vital in keeping up maintenance on your systems and keeping contents fresh. 

You want a restoration company who can 'restore' your air quality to keep it feeling brand new. We have top rated equipment that can clean your HVAC units and air ducts to optimum standard. 

Do not let your air-quality slip. Call the professionals today to keep your business in tip-top shape.

Preparing your Business for Winter

1/14/2021 (Permalink)

What to do if your pipes are frozen?

Frozen Pipes Season Impacts Businesses Too

Many pipes do not have proper insulation to prevent them from freezing in cold weather. 

Here are a few tips to try to help your business during winter weather season:

• Shut off any outside water sources that you don't need, especially if you are expecting particularly low temperatures. 
• Open cabinet doors under sinks and in storage areas.
• Try to insulate with towels or other wrappings overnight when the business will be closed.

These tips can be used to help prevent frozen pipes in your home or business.

What to do if your pipes are already frozen?

Hairdryer – This is one of the safest and most effective ways to thaw a pipe. 

Space heater – A small heater can work much faster than a hairdryer. Simply direct the heater toward the frozen area of the pipe.

If you have water damage in your business, call us today for help!

Commercial Fire Damages-- SERVPRO® of Henderson, Webster, Union, McLean, & Crittenden Counties

1/14/2021 (Permalink)

When a fire damage occurs in your home, people know to call SERVPRO® of Henderson, Webster, Union, McLean, & Crittenden Counties. What you may not know is that we handle commercial fire damages too. 

When fire damage occurs, it leaves behind more than damages from the flames. Soot and smoke damage are the main factors when there is contents damage in your business. 

We have specialized products and cleaning equipment to help get your contents back to "Like it never even happened." When it comes to schools, businesses, government buildings, and more --we can help. We have large teams of trained technicians that can provide cleaning and restoring for your contents. 

You will meet with a lead of our production team to discuss and do a walk-through to see what you need when it comes to soot and smoke damages at your commercial business.

When Frozen Pipes happen?

1/14/2021 (Permalink)

Call us today to help with your frozen pipes damage.

What to do when frozen pipes happen in your commercial business?

1. Shut Off Water Immediately

Shut off the water supply as soon as you can.  The faster you can turn the water off the less potential for major water damage you have.  Be aware that it will take a couple moments to stop, the water has to clear the lines first. Try to move contents that can be heavily damaged by water.

2. Mitigate Future Damage

You will want to clear as much as possible from the affected area so mitigate further damage.  Move furniture, valuables, and equipment to a safe dry area to limit exposure and further damage. Your insurance company will want an assessment. 

3. Call Your Insurance Company

You will want to call your insurance agent as soon as you can to find out what steps to take next and the claims process.  Also, so they can send someone to assess the situation and damage.  

4. Call SERVPRO® of Henderson, Webster, Union, McLean, & Crittenden Counties

Call a restoration company that specializes in water damage restoration. We have handles thousands of water damages. We have the certified trained technicians to get your water damaged business restored.

Emergency Readiness Profile (ERP)

1/14/2021 (Permalink)

When a disaster happens, it is always better to be prepared. We help you think about what could happen before it occurs to your business or commercial property. 

What is an Emergency Readiness Profile (ERP)?

An ERP is a profile that can be in paper format or electronic that stores vital information in helping curate a plan during disasters. This could be anything from water damages, to mold, to fire damages, or even viral pathogen contamination. 

The basic principal of utilizing an ERP is so you minimize business interruption by having an immediate plan of action.

Here are a few reasons why it can help bring vital:

• A no cost assessment of your facility. This means there is no need to allocate funds, giving you a great value at no cost.
• Creates a line of command to know who to call when a disaster happens in a business.
• Provides detail of the business to know where water, gas, and other shut-offs are located, so they can be found and shut- off quickly and efficiently.
• Establishes SERVPRO® of Henderson, Webster, Union, McLean, & Crittenden Counties as your water mitigation and emergency services vendor. 

Please call us today to set up your ERP with one of our marketing representatives. 

Meet Our Marketing Representative

12/22/2020 (Permalink)

Andrea, our marketing representative.

Andrea Shemwell is the Marketing Representative for SERVPRO® of Henderson, Webster, Union, McLean and Crittenden Counties. She has been with SERVPRO for a few months. Her favorite part of her job: "The team atmosphere is amazing.  I love meeting people, building relationships and being able to help someone in their time of need." She was raised in Marion, KY.  She graduated from Murray State University.  She is a big sports enthusiast, and she love being outdoors.  In her free time, she enjoys golfing, boating and chasing sunsets. Her favorite view is from the back of a horse!

A letter from Andrea: 

Thank you all for an amazing launch in Henderson/Union/McLean/Webster and Crittenden counties!  I am so proud to be a member of our SERVPRO team. Our goal is to provide you with superior customer service and quality work when disaster strikes. When our work is done, we want the disaster scene to look like it never happened.
 
I enjoy getting to know each and every one of you and I look forward to continue building relationships in each county. I’d like to share a few tidbits of information about me. 
 
I love the outdoors-photography, horseback riding, and golfing are a few of my favorite activities. I enjoy people with a sense of humor-those that can laugh at themselves are some of my favorite  people. I am a firm believer in paying it forward-if you can brighten someone’s day, do it! The world needs more encouragers. 

Mold Damage --Do you have it?

11/9/2020 (Permalink)

Mold Growth

When mold is present or suspected in a home, there are a variety of factors to know. We have listed several below to help you know exactly what you could be dealing with when it comes to mold: 

• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. 
• Mold often produces a musty odor and can lead you to possible areas where there is mold growth.
• Even higher-than-normal indoor humidity can support mold growth.
• When a water damage has occurred, if not cleaned properly and efficiently, mold growth can occur. 
• You must get water damages taken care of before you take care of mold damage or you may deal with re-growth.

Thanksgiving Fire Safety

11/4/2020 (Permalink)

In with the current state of the world, most people will be still be cooking on Thanksgiving day and many days after that. 

When cooking, there are several dangers that can occur in your home. In order to keep your home safe, during the holiday season, follow these tips:

• Stay in the kitchen when you are cooking on the stove top so you can keep an eye on the food.
• Stay in the home when cooking your turkey, and check on it frequently.
• Keep children away from the stove. The stove will be hot and kids should stay three feet away.
• Make sure kids stay away from hot food and liquids. 
• Do not wear long sleeves when cooking. Sleeves that are long or hang can catch the stove or a flame and catch fire. 

These are just a few tips on how to keep you safe during cooking season. For a full list of tips on how to keep you safe during full cooking season, visit this site.

Preparing for Storm Weather

10/30/2020 (Permalink)

If water damage gets to your home, call us today.

SERVPRO® of Henderson, Webster, Union, McLean, and Crittenden Counties brings you useful information to think about when storm weather is upon us: 

• Clean out roof gutters and downspouts. Clogged gutters allow water to back up onto your roof, increasing the chance of water intrusion into your home or business.
• Remove loose debris from your yard. Debris, such as fallen tree limbs or unsecured lawn furniture can become dangerous during heavy winds. 
• Know Your Zone. Determine your flood zoning and prepare appropriately for your city and county.

Flood and storm waters create a different kind of damage to you home. It creates rougher categories and pricier to clean areas. We want to keep your home as prepared as possible, so when these event do happen, you're prepared. 

It's almost Ice time

10/30/2020 (Permalink)

It's almost that time!

Burst Pipes

When December, January, and February hit-- one of the water damages that occurs most often for home owners is when a pipe freezes, bursts, and then causes heinous amounts of water damage in a home. When a family goes on vacation or away for a few days (or even overnight,) and the temperature drops below a certain degree the pipes will freeze. There are several ways to combat that:

• Wrapping the pipes
• Leaving cabinets open
• Letting faucets drip

Ice Dams

Another creation of water damage from ice, are ice dams. The definition of an ice buildup is a long the edge of your roof) is what we refer to as an ice dam. The ice builds up and won’t let the water run off your roof when the ice begins to thaw. Roofs are great for shedding water off your home, but they are not designed to hold water. That  water will then run into your home causing a lot of damage. While the last bit of warm weather is still here it’s a perfect time to prepare.

• Be aware of areas on your roof where ice generally builds up.
• Have the insulation in your home or building inspected to ensure its well-insulated.
• Consider having heat cable and rain gutters installed in areas that tend to build up ice to help ensure you don’t have any problems.

Water damage can happen to anyone's home or business. Try these tips this winter to prevent these emergencies from happening. If you need water damage help, call our offices today for more information.

Mold Testing -- What to Do and What Not to Do

8/21/2020 (Permalink)

Call us today for mold testing!

Mold Testing for your Home

When there's a water damage, especially one that went on without you knowing it for a undisclosed amount of time, mold could be present. 

Mold can cause a lot of health effects or other problems in your home. There are a few ways to know what to do and what not to do if there is suspected mold present in your home:

What to Do:

• Stay out of areas suspected with mold growth.
• Turn off the HVAC system and ceiling fans.
• Contact SERVPRO® of Henderson, Webster, Union, McLean and Dubois Counties for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach on the mold.

If you think you have mold in your home or business, give us a call. We have ways to test for mold, so that we can help you with your mold damage in the most efficient way. Call our offices at (270) 894-4100. 

Why SERVPRO?

8/21/2020 (Permalink)

Why SERVPRO? Why not!

Why SERVPRO?

Here are a few reasons why SERVPRO® of Henderson, Webster, Union, McLean and Crittenden Counties is here to help for you!

Locally-Owned Franchises

The most important factor for providing a fast response to any type of disaster is the location of the mitigation and restoration company. The following features can shorten response times:

• Local or regional franchise location
• Certified and trained staff
• Here to help 24/7- 365

Locations Nationwide

No matter where you live in the United States, there is likely to be a SERVPRO franchise nearby. Whether damage only affects a single home, a limited area or is more widespread, a national network of locations allows for faster responses:

• 1, Call response within one hour
• 4, On-site consultation within four hours
• 8, Verbal briefing within eight hours

The ability to rely on a single company for cleanup and rebuilding can shorten the length of the mitigation and restoration process. If you hire more than one independent company, initial estimates may not account for the full extent of damage for the purposes of making an insurance claim. We have a team of trained professionals during these storm emergencies who can help for the entirety of the process. 

Whether it is storm, water, or fire damages at home in our local areas or in other communities --our team is here to help!

Water Damage in your Henderson Basement

8/14/2020 (Permalink)

Call us today to help with your water damage.

Do you have water in your basement?

When you wake up to two feet of water in your basement, the first thought is to panic. 

We are here to tell you, it's going to be okay! Water damage happens to everyone and could happen at anytime. SERVPRO® of Henderson, Webster, Union, McLean and Crittenden Counties is here to help! 

We have trained water damage technicians who are on call 24/7 and 365 days a years to be there to help you when you need it the most. We have a team in our office that will talk you through the process, and illustrate what will happen and when, so that you do not have to stress. 

We are here to take the stress away and make it all okay! Water damage is not fun to deal with, but having a company who has years and years of experience can make the process much smoother. 

Call us today to help with your water damage. 

Trusted Community Partner

8/4/2020 (Permalink)

Our team of trusted team members is here to help. We service the areas of fire, water, mold, and specialized cleaning services. 

Our water technicians are certified in Water Damage Restoration training. A rigorous course that takes place over two to three days. 

Our fire technicians know a variety of different methods to clean fire, smoke, and soot damage. There is ice blasting, sponges, and other cleaning products to help our team clean your home. 

Our cleaning services are specialized by Certified: SERVPRO Cleaned -- our method that creates specialized consultation and documentation to create a perfect plan for your customers. 

If you need SERVPRO® of Henderson, Webster, Union, McLean and Crittenden Counties. We are your trusted community partners to be then when you need us. Our location is in Henderson, but we also help serve the surrounding areas. 

Water Damage to your Henderson Home

8/4/2020 (Permalink)

Our 1-4-8 promise when it comes to your water damage. 

Most people do not know about our 1-4-8 promise to our customers. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. When water damage occurs you want help, and you want it as fast as possible. At SERVPRO® of Henderson, Webster, Union, McLean and Crittenden Counties, we are here to help. 

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.

More Than 1 Week:

• Restoration time and cost increase
• Structural safety, mold growth, and bio-hazard contaminants pose serious risks to occupants.

Basically, all this information means that the faster a water restoration company can get to you the better chance you have for your home. Call us today for more information!

Is there more to your fire damaged home?

8/4/2020 (Permalink)

When a fire damage occurs in your Henderson home, SERVPRO® of Henderson, Webster, Union, McLean and Crittenden Counties, is here to help! 

When most people think of fire damage, they think of structure damages. That can be a big part of fire damages, but it is almost never the only aspect. 

Fire damages can occur in your home and only create a smoke or soot smell throughout. When this happens, we are here to help. We have a process for your home that can helped with fire cleaning sponges. This can help smoke and soot damage that has fallen on lamp shades, kitchen appliances, and other items in your home. 

Another aspect of a fire damage could be char on your items. When it comes to soft contents, we can help with that too. We have an entire soft contents division that has a machine, the ESPORTA. The ESPORTA machine can take your soot and smoke filled soft contents back to "Like it never even happened." 

So, not only can we help repair soot and fire damaged items, but we can help with the structure side too. A team of our trained technicians can use our ice blasting tool to help get char and other fire debris off of your walls, wood beams, brick fireplaces and more. 

When your home or business has been tarnished as a result of fire damage, call us today.